Tired of manually assigning issues, sending the same notifications, and updating fields over and over? Jira's automation feature can handle these repetitive tasks for you, freeing up time for more important work.
Getting Started with Jira Automation
Automation rules in Jira work on a simple trigger-condition-action model. When something happens (trigger), if certain criteria are met (condition), then Jira performs an action automatically.
To access automation, navigate to Project Settings > Automation or Settings > System > Automation for global rules.
3 Essential Automation Rules to Start With
1. Auto-Assign Issues by Component
Create a rule that assigns issues automatically based on their component. Set the trigger to Issue Created, add a condition for Component equals Frontend, then add an action to Assign issue to your frontend developer.
2. Notify Stakeholders on Status Changes
Set up notifications when issues move to specific statuses. Use Issue Transitioned as your trigger, add a condition for Status equals In Review, then add a Send email action to notify your QA team.
3. Update Fields Based on Priority
Automatically update the Due Date field for high-priority issues. Use Issue Created as trigger, condition Priority equals High, and action Edit issue to set the due date to 3 days from creation.
Pro Tip: Start with simple rules and test them thoroughly before creating complex multi-step automations. Use the rule audit log to troubleshoot if something isn't working as expected.
These three automation patterns will handle most common repetitive tasks. Once you're comfortable with these basics, you can combine multiple conditions and actions to create more sophisticated workflows.