Renewal Speculation

VA Contract Renewals: ServiceNow & DevOps Opportunities 2025

The Department of Veterans Affairs (VA) has established a clear pattern of strategic IT investments over the past five years, with four significant contract awards that signal upcoming renewal opportunities for government contractors specializing in ServiceNow, DevOps, and healthcare IT solutions.

Historical Contract Pattern Analysis

Our analysis of VA contract awards from 2019-2023 reveals a focused approach to modernizing healthcare IT infrastructure and operational systems:

  • ServiceNow Software-as-a-Service License Entitlements (September 2023) - Most recent award indicating active platform utilization
  • EHRM Software Development Task Order 34 (September 2020) - Healthcare-specific development for clinical, dental, and revenue cycle systems
  • FSC Software Development Task Order (December 2019) - Federal Supply Chain development work
  • DevOps Tool Suite (September 2019) - Infrastructure modernization initiative

Predicted Renewal Timeline

Near-Term Opportunities (2024-2025)

The DevOps Tool Suite contract from September 2019 represents the most immediate renewal opportunity, as government IT infrastructure contracts typically run 3-5 years. Contractors should monitor for:

  • DevOps platform renewals or replacements
  • Expanded automation and CI/CD pipeline requirements
  • Cloud migration and containerization needs

Medium-Term Renewals (2025-2026)

The FSC Software Development contract and EHRM Task Order 34 from 2019-2020 indicate substantial renewal opportunities in:

  • Electronic Health Record Modernization (EHRM) continued development
  • Clinical workflow optimization
  • Revenue cycle management enhancements
  • Federal Supply Chain system updates

ServiceNow Platform Expansion

The September 2023 ServiceNow SaaS license award demonstrates VA's commitment to the platform. This recent investment suggests:

  • Potential license expansion or additional module implementations
  • Integration services with existing VA systems
  • Custom application development on the ServiceNow platform
  • IT Service Management (ITSM) and IT Operations Management (ITOM) enhancements

Technology Focus Areas

Based on historical awards, VA prioritizes contractors with expertise in:

  • ServiceNow - Platform implementation, customization, and ongoing support
  • Healthcare IT - EHRM integration and clinical system development
  • DevOps - Tool suite management and automation
  • Software Development - Custom applications for VA-specific requirements

Strategic Recommendations for Contractors

Immediate Actions

Contractors should begin positioning for these renewal opportunities by:

  • Monitoring SAM.gov for DevOps tool suite recompetitions in 2024
  • Building relationships with VA IT leadership and program managers
  • Developing case studies demonstrating healthcare IT and ServiceNow expertise
  • Obtaining relevant security clearances and healthcare industry certifications

Long-term Positioning

To compete effectively for VA renewals, contractors should:

  • Invest in ServiceNow certified professionals and maintain current certifications
  • Develop EHRM and clinical workflow expertise
  • Build DevOps automation capabilities and demonstrate cloud migration experience
  • Consider teaming arrangements with established VA contractors

The VA's consistent investment in these technology platforms over the past five years indicates strong potential for renewal opportunities. Contractors who begin preparing now will be best positioned to capture these upcoming opportunities as they emerge in the federal marketplace.